Move it
Drag the visit to its new time on the calendar. If a customer booked it, they get an email with the new time and a way to change it again.
Change it
Press the visit, change what you need, such as the time, the address or the notes, and press Save.
Cancel it
Open the visit and press Cancel booking. The customer is emailed that it’s canceled, and the time opens up for booking again. For a visit nobody booked, the button reads Delete event and simply removes it.
A canceled booking can’t be restored. To offer the customer another time, send them your booking link.
Updated November 11, 2026