How suggested times are chosen

The extra driving

Take an open time. Before it is the visit that ends before it, or your home base if there’s none; after it is the next visit, or home. GeoCalendar measures the drive from the one before to the customer, and from the customer to the one after, and takes away the drive you’d have made between the two anyway. What’s left is what this booking adds.

On each day, the times that add least are the suggested ones. A time right next to another visit on the same street adds a minute or two; one across town in the middle of a busy day adds an hour.

Times a host can’t reach

With Smart Suggestions on, a time is left out altogether when the host can’t drive there in time from the visit before, or can’t get from it to the next visit in time. So is a time whose drive to or from its neighbours is longer than the event type’s max drive time, if it has one.

With several hosts

Each time is priced for every host who could take it, and the cheapest one counts. The booking goes to a host the drive was worked out for.

What it doesn’t do

• It doesn’t move visits already booked.
• It doesn’t stop a customer choosing another time under Show more options.
• It doesn’t count live traffic: drives are typical times along real roads. See Drive time on your calendar.